Legal
Last updated: 1 September 2026
PLEASE READ SECTION 21. IT AFFECTS YOUR LEGAL RIGHTS. Section 21 requires most disputes between you and Kindled AI Inc. to be resolved by individual binding arbitration rather than in court. YOU GIVE UP THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION. You may opt out within 30 days of first accepting these Terms, at no cost and with no effect on anything else — see section 21.8. Section 22 shortens the time you have to bring a claim to one year.
Flirtly is an 18+ AI companion service. You describe a companion in your own words and Flirtly mints a synthetic character — face, voice and personality — that stays herself over time. Messages, voice, photos and short scene clips are metered in credits from one balance, at prices shown before you spend; new accounts start with a granted credit balance.
The service is operated by Kindled AI Inc. These Terms are a binding contract between you and that company.
By creating an account, signing in, or using the Service you agree to these Terms, the Acceptable Use Policy, the Privacy Policy and the other documents listed on the legal index. If you do not agree, do not use the Service.
We record which version of these Terms and of the Privacy Policy you accepted, and when. Consent to processing data about your sexual life is asked for separately from this agreement, because it is a separate legal act — see the Privacy Policy.
Age is self-attested at entry, and stricter verification applies in jurisdictions that mandate it — see Age Verification. Attempting to bypass the age gate, by any means, is a material breach and may result in immediate termination.
Sign-in is by a one-time code sent to your email address. There is no password. You may sign up with an alias or a disposable address; we do not ask for your real name.
You may also begin as an anonymous session before giving an email at all. An anonymous session is not an account: it is bound to one browser, we cannot restore it if you lose it, and it is subject to these Terms in full. When you later sign up, that session merges into your account and its history comes with it.
Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable and non-sublicensable licence to access and use the Service. That is the whole of what you get; nothing here transfers ownership of anything.
The Service — its software, models, prompts, safety systems, the house roster of companions, the site, the name Flirtly, and our logos and marks — belongs to Kindled AI Inc. or its licensors. You may not:
You keep whatever rights you have in Your Content. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, encrypt, transmit, process, reproduce, adapt and display Your Content solely to operate the Service for you — to generate responses, run safety classification, maintain backups, comply with law, and enforce these Terms. That licence ends when the content is deleted, except for the backup and legal-hold carve-outs described in the Privacy Policy.
We do not use your private chats, your characters or your generated media to train machine-learning models, and we do not sell, license or otherwise hand that content to third-party model providers for their training. Content is sent to our generation providers only to produce the response you asked for, in the moment you asked for it. If that ever changes, it will change by a new consent we ask you for, not by an edit to this page.
As between you and us, and to the extent such rights are assignable, we assign you our rights in the Output generated for you. Understand two limits on that. First, the law in most jurisdictions does not recognise copyright in material generated by a machine without sufficient human authorship, so there may be no rights to assign. Second, Output is not unique: another user with a similar prompt may receive substantially similar Output, and we make no promise of exclusivity.
Use of Output falls into three tiers:
Output is classified before it is stored or served, and an asset that does not clear classification is never served. We may remove content, refuse a request, or restrict a feature without notice where these Terms, the Acceptable Use Policy or the law require it. Where a generation fails, the credits are refunded to your balance automatically.
Every time you submit anything to the Service, you represent and warrant that:
These are warranties, not aspirations. Breaching one is a material breach of this agreement and triggers section 18.
The Acceptable Use Policy is part of these Terms and is incorporated by reference. Read it — it is short and it is the part with the hard lines.
Two of those lines bear repeating here. Any depiction of a minor in a sexual context — real or synthetic — is prohibited, synthetic origin is no defence, and apparent child sexual abuse material is reported to the National Center for Missing & Exploited Children with the associated records preserved. Any attempt to depict a real person in sexual content without their consent is prohibited. Both result in immediate termination without refund. See Child Safety Standards.
Every companion is a fictional, synthetic adult generated by machine learning. No character is drawn from a real person. There is no upload path anywhere in the product — no user photograph can reach the generation pipeline at all — and we screen for real-person likeness on the way in and the way out. Resemblance to a real person is never intended; because generative models can coincidentally produce a likeness, our commitment is the removal process rather than a promise it can never happen. If you believe a character resembles a real person, tell us through the report form and see the Content Removal Policy. See also the Synthetic Content Statement.
There is no person on the other side of the conversation. There is no consciousness, no feeling, and no relationship. Output is generated word by word from a statistical model. It can be wrong, inconsistent, out of character, or offensive. It is entertainment.
It is not advice. Nothing the Service produces is medical, psychological, psychiatric, legal, financial or professional advice, and you must not rely on it for any decision. It is not a crisis service. It is not a helpline, it is not supervised by clinicians, and nobody is reading your conversation in order to intervene. If you are in crisis, contact your local emergency services or a crisis line — resources are listed on AI Disclosure & Wellbeing, which also covers emotional attachment, the limits of the companion’s memory, and the optional adult content setting available on paid plans.
You acknowledge and accept that the Service is sexually explicit adult entertainment; that you are choosing to seek it out; that Output is unpredictable and may be unexpected, inaccurate, unsatisfying or offensive to you; that safety systems both refuse things you intended innocently and occasionally allow things you did not want; and that a companion is designed to feel continuous and to remember you, which is the product working as intended and not evidence of anything more. You assume the risk of using it.
Everything she does — messages, voice notes, photos, clips — spends credits from one balance, and paid plans include a monthly message allowance. Making new media requires a paid plan: a free balance covers talking to her, not generating. The price of an action is shown before you take it, and failed generations are refunded automatically.
Paid plans are not yet open. Credits today are granted, never sold, and nothing on the Service is chargeable. When plans open: subscriptions renew automatically until cancelled, cancelling is one action in account settings and takes effect at the end of the period you have paid for, and refunds apply within the windows shown at purchase. The full terms — renewal disclosures, what happens to unused credits, and when money comes back — are in Billing, Credits & Refunds.
Credits have no cash value, are not transferable or redeemable for money, and granted credits are not refundable. We may change prices prospectively; a change never applies to a period you have already paid for.
If something is wrong with a charge, contact us first at support@flirtly.co — we will look at it. Initiating a chargeback or payment dispute without first giving us a reasonable opportunity to resolve it is a material breach of these Terms. It will result in immediate termination of your account and forfeiture of any remaining balance, and we may recover the disputed amount together with any fees and reasonable costs of recovery. This does not limit any right you have under mandatory consumer law where you live.
We may suspend or terminate your access, with or without notice, if you breach these Terms or the Acceptable Use Policy, if we are required to by law, or if continuing to serve you would expose the Service or others to material risk. Minor-safety violations skip every intermediate step: immediate termination, content removed, records preserved, report made. Termination for breach does not entitle you to a refund.
You may stop using the Service at any time and delete your account from settings. Deletion is governed by the Privacy Policy, including the child-safety records carve-out that survives it.
Sections 2, 7, 8.1, 8.3, 9, 14 and 16 through 30 survive termination, along with any other provision that by its nature should.
THE SERVICE AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND. To the maximum extent permitted by law, the Flirtly Parties disclaim all warranties, express, implied or statutory, including the implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and any warranty arising from a course of dealing or usage of trade.
We specifically do not warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE FLIRTLY PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR ANTICIPATED SAVINGS, OR FOR ANY EMOTIONAL DISTRESS OR MENTAL ANGUISH, arising out of or relating to the Service or these Terms, on any theory of liability (contract, tort, negligence, strict liability, statute or otherwise), even if we have been advised that such damages are possible, and even if a limited remedy fails of its essential purpose.
THE TOTAL AGGREGATE LIABILITY OF THE FLIRTLY PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU ACTUALLY PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (US$100).
These limits are a fundamental part of the bargain between us: the Service is offered on these terms and could not be offered on any others. Some jurisdictions do not permit the exclusion of certain warranties or the limitation of certain damages; where and to the extent they do not, these limits do not apply to you and our liability is limited to the least the law permits.
You will defend, indemnify and hold harmless the Flirtly Parties from and against any claim, demand, proceeding, loss, liability, damage, fine, penalty, cost or expense — including reasonable attorneys’ fees and the costs of responding to legal process — arising out of or relating to:
We may assume the exclusive defence and control of any matter subject to this indemnity, at your expense, and you will cooperate with us. You will not settle any matter in a way that imposes an obligation or admission on a Flirtly Party without our prior written consent.
The disclaimers in section 16, the limitations in section 17, the indemnity in section 18, the arbitration agreement in section 21 and the limitation period in section 22 apply not only to Kindled AI Inc. but to all of the Flirtly Parties as defined in section 2 — including its individual officers, directors, shareholders, employees and contractors.
This is deliberate. A company’s protections are worth little if a claim can be redirected at the people who run it, and a solo-operated service is exactly where that is attempted. Each Flirtly Party who is not a party to this agreement is an intended third-party beneficiary of these sections and may enforce them directly, in its own name, as if it were a party. No one else acquires any right under these Terms.
Most problems are a support ticket. Before starting arbitration or any proceeding, you agree to send a written notice of dispute to legal@flirtly.co describing the problem, what you want, and the email on your account. We will do the same for a dispute we have with you. The parties will then try in good faith to resolve it for 60 days. This period is a precondition to filing, and it tolls any applicable limitation period. If a claim proceeds, no settlement offer made during this period is admissible.
21.1 Agreement to arbitrate. Except as stated in 21.4, you and Kindled AI Inc. agree that any dispute, claim or controversy arising out of or relating to the Service, these Terms, or the relationship between us — including its formation, interpretation, breach, termination, enforceability and whether a claim is arbitrable — will be resolved by final and binding individual arbitration, and not in court.
21.2 Rules and forum. The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, as modified by this section. The arbitration will be seated in Wyoming; hearings may be held by telephone or video, and you may elect a hearing in the county where you live. The arbitrator may award any relief a court could award to you individually, and the award may be entered as a judgment in any court of competent jurisdiction.
21.3 Jury and class waiver. YOU AND KINDLED AI INC. EACH WAIVE THE RIGHT TO A TRIAL BY JURY. CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims or preside over any form of representative proceeding.
21.4 What is carved out. Either party may bring an individual claim in small-claims court if it qualifies. Either party may seek injunctive or equitable relief in court to protect intellectual property or to stop unauthorised access to the Service. Nothing here prevents you from reporting a matter to a government agency.
21.5 The class waiver is not severable. If the class waiver in 21.3 is found unenforceable as to any claim or any request for relief, then this entire section 21 is null and void as to that claim or relief, and it proceeds in court under section 23. The rest of section 21 remains in force for all other claims. Class arbitration is never agreed to — if class treatment must happen, it happens in court.
21.6 Fees. Filing, administration and arbitrator fees are governed by the AAA Consumer Arbitration Rules, which cap what a consumer pays. Where your claim is for US$10,000 or less and is not frivolous, we will pay the arbitrator’s fees and our share of the administrative fees.
21.7 Coordinated filings. If 25 or more substantially similar demands are filed against us by or with the assistance of the same firm or coordinated group, they will be administered in sequential batches of no more than 50, with the parties selecting an equal number for each batch and the limitation period tolled for the demands awaiting a batch. This exists so a volume filing is adjudicated rather than priced.
21.8 Your right to opt out. You may reject this arbitration agreement by emailing legal@flirtly.co within 30 days of first accepting these Terms, with the subject line ARBITRATION OPT-OUT and the email address on your account. That is all it takes. Opting out costs nothing, affects nothing else in these Terms, and will never be held against your account. If you opt out, disputes proceed under section 23.
21.9 Where it does not apply. If the mandatory consumer law of the country or state where you live does not permit an agreement of this kind, this section 21 does not apply to you, and section 23 governs instead.
21.10 Survival. This section survives termination of your account and of these Terms.
To the extent permitted by law, any claim arising out of or relating to the Service or these Terms must be filed within one (1) year after it accrues, or it is permanently barred. Where the law where you live forbids shortening the limitation period, this does not apply to you.
These Terms are governed by the laws of Wyoming, United States, without regard to its conflict-of-laws rules and excluding the UN Convention on Contracts for the International Sale of Goods. Where section 21 does not apply, the state and federal courts located in that jurisdiction have exclusive jurisdiction, and each party consents to their personal jurisdiction and venue — except where the mandatory consumer law of your place of residence gives you the right to bring proceedings locally or to the protection of local law, which we do not attempt to take away.
The operator of Flirtly is Kindled AI Inc., with its registered office at 30 N Gould St, Ste R, Sheridan, WY 82801, United States.
You represent that you are not located in, ordinarily resident in, or a national of any country or territory subject to comprehensive United States sanctions, and that you are not named on any United States government list of restricted or denied parties. You will not use the Service in violation of any export-control or sanctions law. We may block access from any jurisdiction at any time to comply with those laws.
You consent to receive communications from us electronically, and you agree that electronic communications, agreements and records satisfy any legal requirement that they be in writing or signed. We give notice by email to the address on your account, or by posting on the Service; email notice is effective when sent. Legal notices to us go to legal@flirtly.co, and to the registered office in section 23 where formal service is required.
Neither party is liable for a failure or delay caused by anything beyond its reasonable control, including acts of God, war, terrorism, civil unrest, labour action, epidemic, government action or new legal restriction, network or power failure, and the failure, withdrawal or restriction of a third-party model provider, hosting platform or payment processor on which the Service depends.
You may not assign or transfer these Terms or your account, in whole or in part, by operation of law or otherwise, without our prior written consent; any attempt to do so is void. We may assign these Terms freely, including to an affiliate or in connection with a merger, acquisition, reorganisation or sale of assets. Where personal data moves with such a transfer, the Privacy Policy governs it.
If you send us an idea, suggestion or bug report, you grant us a perpetual, irrevocable, worldwide, royalty-free and sublicensable licence to use it for any purpose, with no obligation of confidentiality, attribution or compensation. Do not send us anything you are not willing to give away on those terms.
We sometimes make features available that are labelled beta, preview or experimental. They are provided as-is, may be changed or withdrawn at any time without notice, may not work, and are excluded from any commitment we make elsewhere about the Service.
We may change these Terms. Any change is posted here with a new “Last updated” date. Where a change is material — where it alters what you actually agreed to — we will give notice on the Service or by email and ask you to accept the new version before you continue. Otherwise, continued use after a change means acceptance. A change to section 21 never applies retroactively to a dispute of which we already had notice.
Legal and contract notices: legal@flirtly.co. Privacy and data rights: privacy@flirtly.co. To report content, use the report form or email report@flirtly.co. Everything else: support@flirtly.co. See Complaints & Contact for which channel answers in what time.