Help

Before you ask.

If it is not here, talk to us.

About the product

Is she a real person?

No. Every woman on Flirtly is a synthetic adult, created from a written description. Nothing here is filmed, and nothing is ever presented as a live camera or a real person. There are no photo uploads anywhere — describing is the only way in.

What actually costs money?

One balance covers everything she does — messages, her voice, photos and clips. A message is 0.1 credits, a voice note 1, a photo 2, and video with sound 8 a second. The credits you start with are about 200 real messages, and every paid plan includes a month of them before your balance is touched. Every button shows its price before you tap, and your balance is always visible.

What happens if something fails?

If a photo or clip fails — or is refused — you are refunded automatically, with the reason in plain words. It never costs you anything.

Will she change after an update?

No. Her character sheet is written once when she is made and never rewritten after — the chat reads it, nothing edits it. If we ever do have to move her, that will come with a preview you approve first; that half is a commitment, not a screen that exists yet, and it is written down so you can hold us to it. What will not happen either way is a silent personality swap.

Is this discreet?

Web-only — nothing in any app store history. Billing appears under a neutral descriptor. You can export or delete your data any time.

Can I cancel?

When paid plans open, cancelling will be one click in account settings — no retention flow, no guilt — with a 7-day refund window on every charge and unused purchased credits refunded pro rata. It is written down here so you can hold us to it.

Who can use Flirtly?

Adults, 18 and over. You confirm your age everywhere, with full verification wherever the law requires it. Every woman here is written and generated as an adult.

Your account and your data

How do I sign in?

Enter your email and we send you a six-digit code. Typing it in signs you in, and creates your account if this is your first visit. Codes expire after ten minutes. There is no password to set or forget. You can change your email at any time from Settings.

How do I get my data?

Settings has an Export button. It downloads a JSON file with your account, characters, conversations, messages, memories and credit history, with your media referenced by link.

How do I delete my account?

Settings, then Delete account. We email you a confirmation link so that a stolen session cannot delete your account on its own. Once confirmed, every chat, memory, media file and credit is erased and cannot be restored.

How long do you keep my chats?

Raw chat turns are kept for one year and then deleted automatically. She still remembers you afterwards, because long-term memory is stored as distilled facts rather than transcripts. You can see and edit those memories in the app.

Is my chat encrypted?

At rest, your messages and the memories drawn from them are encrypted with per-user keys, so a stolen database alone does not yield readable content. Generated images and video are not encrypted at rest; they sit in private storage and are served only to the account that made them. Neither is end-to-end encryption: the application has to read content to moderate it and to generate replies. We would rather say that plainly than overclaim.

Something is wrong, or I want to report content.

Use the report form. Reports about minors or non-consensual imagery are treated as the highest priority.

See also the Privacy Policy, Terms of Service and report form.