Legal

Acceptable Use Policy

Last updated: 31 August 2026

1. Purpose

Flirtly is an 18+ synthetic companion service. The lines below are hard lines — they exist so the service can exist. Nothing in this policy is negotiable in a chat, and nothing in it bends for a paying account.

This policy is part of the Terms of Service. Breaching it is breaching the contract.

2. Prohibited content

You may never generate, request, or attempt to generate — in any field, in any language, and however disguised:

The two that end an account immediately

• Any depiction of a minor in any sexual context — real or synthetic, photographic or drawn, direct or implied, including a character described as an adult but rendered, framed or written as a child. Synthetic origin is not a defence: this is treated as legally identical to the real thing. Also prohibited: sexualising a real minor’s likeness, and any grooming, solicitation or normalisation of child sexual abuse. See Child Safety Standards.
• Any depiction of a real person in sexual content without their consent — including public figures, private individuals, and “looks like” or descriptive targeting of a person. There is no upload path at all; attempting one by any other means is equally prohibited.

The rest

• Non-consensual scenarios, sexual violence, coercion, or content that glorifies any of them.
• Bestiality, necrophilia and incest.
• Sex trafficking and prostitution — soliciting, advertising, arranging or facilitating commercial sexual services or the trafficking of any person.
• Self-harm and suicide — content that encourages, instructs in, glorifies or provides means for suicide, self-injury or disordered eating.
• Terrorism and violent extremism — content that promotes, celebrates or provides support for a terrorist or violent extremist organisation, or that incites violence against anyone.
• Hate — content that attacks, degrades or dehumanises a person or group on the basis of race, ethnicity, national origin, religion, caste, sex, gender identity, sexual orientation, disability or serious disease, and harassment or targeted abuse of any individual.
• Weapons, explosives and controlled substances — instructions for making them, or for acquiring them unlawfully.
• Doxxing and privacy invasion — soliciting, compiling or publishing another person’s private information, and surveillance or stalking of any kind.
• Fraud, deception and impersonation — impersonating a real person or organisation, or Flirtly itself; phishing; scams; and content designed to deceive someone out of money or credentials.
• Malware and attacks — producing malicious code, or using the service to attack, overload or gain unauthorised access to any system, ours or anyone else’s.
• Spam — bulk unsolicited messaging, and any use of generated content in a spam campaign.
• Infringement — content that infringes copyright, trademark or any other right. See the Copyright & DMCA Policy.
• Anything illegal where you are accessing the service from.

3. Prohibited conduct

• Attempts to evade, bypass, probe or reverse the safety systems — including obfuscation, encoding, roleplay framing or instruction injection.
• Attempts to extract our prompts, models, weights or safety logic.
• Using Output to train, fine-tune, distil or evaluate any machine-learning model, including a competing service.
• Automated access, scraping, or bulk account creation.
• Reselling or commercially redistributing generated content — see section 4.
• Sharing accounts, or sharing one in a way that lets an unverified or underage person past the age gate.
• Creating a new account after we have terminated one of yours.
• Uploading, linking or referencing imagery of real people.
• Removing or obscuring a watermark on generated media.

4. What you may do with what you generate

The default is private, personal, non-commercial use. Keep it, look at it, do not sell it or publish it elsewhere.

Two exceptions exist, and they are the only two:

• Publishing to the in-product gallery. Where the service offers it, you may publish an eligible asset featuring a house-roster companion so that other signed-in, age-verified Flirtly accounts can see it. That is your deliberate act, it is limited to assets we mark eligible, it reaches no audience outside Flirtly, and you can undo it.
• Approved partner creative. Partners receive specific assets under a separate, narrower commercial licence to promote Flirtly, on the terms of the Partner Program Terms. That licence covers those assets and nothing you generate in your own chats.

5. What is enforced in software, and what is policy

The no-upload rule is structural: there is no code path from any user-supplied image to any generation capability. Safety classifiers run on every input and every output before anything is stored or served. When a classifier errors, times out or is ambiguous, the request is refused — failures refuse, they never pass.

The hard floors never move. Minor-coded content, real-person likeness, non-consent, technical evasion and crisis handling are enforced for every user, on every surface, on every request. Paid plans include an optional adult setting that relaxes some of the softer content classes for the account that turns it on; it is off by default, it is available only to a verified adult on a paid plan, every suppression it causes is logged, and it has no effect whatsoever on the floors above. There is no plan, no setting and no request that buys past them.

6. Enforcement ladder

Refusal → warning → feature restriction → suspension → termination. We choose the rung by severity and by whether the conduct looks deliberate. Minor-safety violations skip the ladder: immediate termination, content removed, records preserved.

Termination for a breach of this policy does not entitle you to a refund.

7. Reporting to NCMEC

8. Appeals

One appeal per decision, through the same channel, decided within 10 business days with a written reason. Minor-safety removals are not appealable to reinstatement of the content; an account suspension may be appealed. See the Removal Policy.

9. Reporting violations

Use the report form or email report@flirtly.co. Reports of minor-safety concerns do not require your identity.