Help

Support

Most questions are answered in the FAQ. If yours is not, here is where to write.

Where to write

What you need	Where	Response
Account, billing or something broken	support@flirtly.co	Within 2 business days
Report content, appeal a decision, or make a data request	report@flirtly.co, or the report form	By category — see Complaints & Contact
Regulators, law enforcement, court orders	abuse@flirtly.co	Acknowledged on receipt, handled by a human

Things you can do yourself, right now

Export your data — Settings, then Export. No need to ask us.
Delete your account — Settings, then Delete account. We send a confirmation link to your email.
Change your email or password — Settings. Email changes are confirmed from your current address.
Sign out other devices — Settings lists every active session.
Report content — no account needed.

Urgent reports

Reports concerning a minor, or intimate imagery shared without consent, are treated as the highest priority: the content comes down on receipt and a human decides within the statutory clock. Use the report form or email report@flirtly.co. You do not need an account, and you do not need to be the person depicted.

What we cannot help with

We cannot recover a deleted account, its companions or its media — deletion is final by design. We cannot restore chat turns older than the one-year retention window. And we cannot tell you anything about another person's account.

For formal complaints, appeal rights and the full contact points, see Complaints & Contact.